HAP logo

HAP, Inc.
322 Main St.
Springfield, MA 01105
(413) 233-1500
(800) 332-9667
TDD (413) 233-1699

Contact


HAP, Inc.
322 Main St.
Springfield, MA 01105
(413) 233-1500
(800) 332-9667
Fax: (413) 731-8723
Fax for Rental Assistance: (413) 787-1797
admin@haphousing.org
TDD (413) 233-1699

HAMPSHIRE COUNTY OFFICE
20 Hampton Avenue, Suite 185
Northampton, MA 01060
413-584-8495
Fax: 413-586-3571

PROPERTY MANAGEMENT TEAM
4 Springfield Street
Chicopee, MA 01013
413-233-1700
Fax: 413-594-2310

Please scroll down for list of direct lines to reach HAP departments and staff.


DRIVING DIRECTIONS TO HAP, INC. MAIN OFFICE

FROM THE EAST: Take the Mass Pike to Exit 6: (Springfield), Turn left after toll booth onto Rte. 291 which continues to Rte. 91, Take Rte. 91 South toward Hartford ***
FROM THE WEST: Take the Mass pike to Exit 4: (West Springfield), Follow ramps to Rte. 91 South ***
FROM THE NORTH: Take Rte. 91 South ***

***TRAVELING ON RTE. 91 SOUTH: just past the new Basketball Hall of Fame and take exit 4 (Main Street/Rte. 83:E. Longmeadow), at end of ramp take sharp left just before the light and pass under Rte. 91. You are now on East Columbus Ave. traveling north, take immediate right onto Mill Street one block to Main Street, turn left at this light onto Main Street, (between gas station and Orr Cadillac).
This is Main Street and HAP is the first brick building on the left; short term parking is available on the street.

FROM THE SOUTH: Take Rte. 91 North to Exit 3, continue straight on East Columbus Avenue & bear right onto Main Street, go through the light at Orr Cadillac and HAP will be on your left in the next block.

DRIVING DIRECTIONS TO PROPERTY MANAGEMENT'S CHICOPEE OFFICE

From the South - Take I-91 North, Merge onto I-391 N via exit 12 toward Chicopee/Holyoke Ctr. Merge onto MA-116 N via exit 2 toward Chicopee Center, travel 0.7 miles. 4-A Springfield St will be on your left, in the same building as Quicky's - The entrance is at the front of the building.

From the North - Take I-91 South, Merge onto I-391 N via exit 12 toward Chicopee/Holyoke Center. Merge onto MA-116 N via exit 2 toward Chicopee Center, travel 0.7 miles. 4-A Springfield St will be on your left, in the same building as Quicky's - The entrance is at the front of the building.

From the East - From the Mass Pike (I-90) Take the RT-33 exit - EXIT 5-toward Chicopee, Turn Left, Turn Right onto Montgomery St., Turn Left onto Granby Road, Turn Left onto-MA-116/DAVITT MEMORIAL BRIDGE. Turn Right onto Front St./Ma-116 S, Turn Left onto Cabot St.,/Ma-116 S, Turn Left onto Exchange St., Turn Left onto Springfield St. 4-A Springfield St will be on your left, in the same building as Quicky's - The entrance is at the front of the building.

HAP PHONE LIST

Below is a listing of direct numbers for departments and key staff. For a full directory of staff numbers by name, please call the main number.

MAIN NUMBER 413-233-1500 or 1-800-332-9667

TTY/TDD 413-233-1699

FAX 413-731-8723

FAX for Rental Assistance 413-787-1797

RENTAL ASSISTANCE 233-1510

  • To obtain a Section 8 application 233-1530
  • For Waiting List Information 233-1520
  • Inspection Department 233-1540
  • Rental Assistance Accounting 233-1590
  • Nancy Rivera, Director of Rental Assistance 233-1667
  • Helen Plant, Director of Case Management Services 233-1514
  • Charlene Whitney, Director of Intake Services 233-1598
  • Northampton Office 584-8495

HOUSING CONSUMER EDUCATION CENTER and RAFT Program

  • For help with any housing question 233-1600
  • Marcia Crutchfield, Housing Consumer Education Center Director 233-1607
  • John Fisher, Fair Housing Program 233-1609

    HOMEOWNERSHIP AND LANDLORD SERVICES233-1610

    • Deborah Broaden, Director of Homeownership Services 233-1611
    • Kimberly Scott, Post-Purchase Counselor 233-1614
    • Daisy Dudek, Foreclosure Prevention Specialist 233-1621
    • Donna Cabana, Foreclosure Prevention Specialist 233-1618
    • Marta Santiago, Homebuyer Counselor, 233-1615
    • Stephanie Ouellette, Pre-Purchase Counselor 233-1612
    • Latisha Ward, Administrative Assistant 233-1616

    WESTERN MASSACHUSETTS FORECLOSURE PREVENTION CENTER

    413-233-1622 during regular business hours

    1-888-995-HOPE 24/7

    SPECIAL NUMBERS

    • Listing of Homeownership Education Workshops 233-1620
    • Listing of Landlord Workshops 233-1560
    • Listing of Affordable Homes for Sale 233-1730
    • For landlords to list vacant units 233-1550

    RENTAL PROPERTY MANAGEMENT 233-1700

    • Faith Williams, Director 233-1706
    • Betty O'Brien-Goodreau, Senior Property Manager 233-1716
    • Amelia Silver, Property Manager 233-1703
    • Leida Bristol, Property Manager 233-1702
    • Nylma Pillich, Recertification Clerk 233-1704

    AFFORDABLE HOUSING DEVELOPMENT 233-1720

    • Michelle McAdaragh, Assistant Executive Director for Real Estate Development 233-1725
    • Karen Leveille, Real Estate Officer 233-1721
    • Rudy Perkins, Project Manager 233-1726
    • Tom Rossmassler, Project Manager 233-1728
    • Craig Marden, Green Building Program Manager 233-1732
    • Michael Broad, Construction Manager 233-1722
    • Debi McPartlan, Sales & Marketing Representative 233-1731
    • Beth Levesque, Administrative Assistant 233-1724

    PROSPECT HOUSE shelter for homeless families 737-5518

    Pedro Nieves, Coordinator

    TRANSITIONAL HOUSING

    • Lauren Voyer, Director of Residential Services 233-1666

    ADMINISTRATION

    • Peter Gagliardi, Executive Director 233-1661
    • Keri Stevens, Executive Assistant 233-1729
    • Ellen Hatzakis, Associate Executive Director/Finance 233-1665
    • Jim Reis, Associate Executive Director/Operations 233-1664
    • Sarah Page, Assistant Executive Director for Fund Development 233-1727
    • Linda Morley, Counsel 233-1663
    • Carol Walker, Director of Communications & Program Development 233-1668
    • Laureen Borgatti, Director of Information Technology 233-1644
    • Cheryl Bousquet, Fiscal Director 233-1651
    • Erica Simonette, Human Resource Manager 233-1662
    • Dee Scott, Asset Manager 233-1701